Cancellation policy
Cancellation Policy
You may cancel your subscription at any time.
To avoid the next billing charge cancellation must occur at least 48 hours before your
next billing date.
Cancellations submitted after this window may apply to the following billing cycle.
To cancel:
Use your account portal, or
Contact: info@snailmailbibletales.com
Refund Policy
Subscription payments are non-refundable once processed, unless otherwise stated.
If a product is not delivered due to Company error, we may offer a replacement or
refund at our discretion.
Refunds are not issued for failure to cancel before the billing deadline.
Returns and Replacements
If a product arrives damaged or defective, contact us within 7 days of delivery.
We may require proof (e.g., photos) to process a replacement.
Account Management
Customers are responsible for maintaining accurate account information, including
payment and shipping details.
Failure to update information may result in delays or missed shipments.
Chargebacks and Disputes
Initiating a chargeback without contacting us first may result in account suspension.
We reserve the right to dispute illegitimate chargebacks and provide proof of
agreement to these terms.
Modification to Subscription
The Company reserves the right to modify pricing, product contents, or shipping
schedules.
Customers will also be notified of material changes in advanced.
Continued use of the subscription after changes constitutes acceptance.